Frequently asked questions

No. EASA does not issue flight dispatcher licenses. Operators in Europe decide who can dispatch for them. This course gives you the structured training they look for, and an IFOA certificate to show it.

No course can guarantee that. It gives you the knowledge and skills operators expect from a new dispatcher, and your employer will then train you on its own procedures.

Live and self-paced study from home, so the on-site weeks (Sønderborg or New Delhi) can focus on practical work with instructors.

Contact us before you apply and we'll tell you what support is available for your situation.

They're part of the application form, and you accept them before you submit. Contact us if you want to see them before you apply.

No. The FAA Aircraft Dispatcher license is open to any nationality. You need to meet the age and English requirements.

No. The 200 hours are the FAA-approved course. You prepare for the ADX separately, in your own time, using our learning portal and weekly masterclasses, which are included in the tuition.

Before or during the course. Your ADX result stays valid for 24 months, so you have time to complete the practical test.

No. IFOA issues an IFOA Certificate of Completion when you complete the course. The FAA issues the Aircraft Dispatcher license once you pass the knowledge and practical tests.

Contact us before you apply and we'll tell you what support is available for your situation.

They're part of the application form, and you accept them before you submit. Contact us if you want to see them before you apply.

No. The only license is the FAA Aircraft Dispatcher license, and the FAA issues it, not IFOA. EASA does not issue dispatcher licenses. The ICAO and EASA part shows European operators you can work under their rules.

No. The 280 hours are the program. You prepare for the ADX separately, in your own time, with our learning portal and weekly masterclasses.

The double program is shorter and teaches both systems side by side, so you learn where FAA and EASA rules differ as you go.

No. The FAA Aircraft Dispatcher license is open to any nationality. You need to meet the age and English requirements.

No. The fee is $5,500 USD at every location: Denmark and India. FAA test and examiner fees are paid separately.

They're part of the application form, and you accept them before you submit. Contact us if you want to see them before you apply.

Yes. Every operator must train its staff, whether or not it carries DG. For a no-carry operator, the training covers recognizing DG, refusing it and reporting it. It doesn't cover acceptance procedures you'll never use.

24 months. Recurrent training must be completed within that period. We send a reminder before it's due.

Yes. Operator programs are built around your operations manual and DG policy. Groups that choose the standard version follow it for each role and operation.

Initial is a full course for anyone new to the role or the operation type. Recurrent is shorter: it covers regulation changes, recent occurrences and a new assessment.

Ground handling, acceptance and freight staff need a different course. Contact us and we'll tell you which one applies.

Yes. The course covers both frameworks and how to tell which one applies to a given flight, which is where most legality errors start.

We build the course from your OM-A Chapter 7: your FTL scheme, your company procedures and your rosters. Participants train on the exact rules they apply on shift, not a generic version.

No. Experienced staff use it as a refresher on current rules and on fatigue risk beyond legal limits.

No. The course is system-independent. Tell us which system you use and we can reference it in the exercises.

CRM was written for flight crew. This course covers the same discipline for ground roles: shift fatigue, disruption-day stress, coordinating many stakeholders, and deciding with AI tools.

Yes. The same traps apply to any automation your OCC relies on today, and most operators will introduce AI decision-support within the next few years. Better to set the habits before the tools arrive.

Yes. For in-house delivery we build the scenarios around your operation, your manuals and your recent disruptions.

We recommend it. Dispatch, crew control and MCC working through the same scenario is where most communication gaps show up.

No. The course starts from the basics of how adults learn. Experienced instructors use it to formalize what they already do.

A topic from your own work. That way you practice on material you'll actually teach.

Only on Day 3: you get 1 to 2 hours to prepare your 20-minute presentation.

Yes. In-house courses run at your base, and the teaching practices use your own training content.

Yes. We size the work to the operation. A small operator usually needs a focused review or one manual section, not a full program.

Both. We can deliver a report and leave it with your team, or work alongside them until the changes are in place and your staff are trained.

Tell us the audit date when you contact us. We'll say honestly what can be done before it.

Yes. We sign an NDA before reviewing your manuals or data if you ask.